USA Only
Frequently Asked Questions
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We cannot guarantee that any changes can be made once an order is finalized. Please contact customercare@veronicare.com as soon as possible and we will do our best to accommodate your request.
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Unfortunately, we are not able to cancel an order once it has been placed or shipped.
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In the unlikely event that a product arrives damaged, contact customer care within 72 hours of receipt. Customer must include photos of the damage and a copy of your order confirmation e-mail. Please do not ship the product back to us. When approved, we will send replacement product(s) to you.
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Unfortunately, we currently do not offer exchanges. However, in the unlikely event that a product arrives damaged, contact Customer Care within 72 hours of receipt. Customer must include photos of the damage and a copy of your order confirmation e-mail. Please do not ship the product back to us. When approved, we will send replacement product(s) to you.
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Did you know it takes 21+ days (about 3 weeks) for your skin to see the real benefits of new skincare products? Give Veronicare Rejuvenates some time to work its magic.